EV Charging Maintenance
Keep your chargepoints
running flawlessly
Planned inspections, remote monitoring and
fast-response callouts — all under one straightforward monthly fee. No surprises.
WHY MAINTENANCE MATTERS
Your charge points earn their keep — we keep them earning
EV charge points face constant use, weather exposure and software complexity. Without regular care, faults creep in, uptime suffers and users lose confidence. Parklive's maintenance plans are built around your site — from a single private bay to a large public-facing car park.
Planned visits
Full 14-point hardware inspection, load simulator tests and written report every visit.
Warranty management
We handle all manufacturer claims on your behalf throughout the contract period.
Remote Monitoring
Faults detected and resolved remotely before they cause downtime — Standard tier and above.
Monthly reports
Usage data, uptime records and fault history — Standard tier and above.
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24/7 helpdesk
Real engineers on the phone, around the clock, for Standard and Premium customers.
Software updates
Security patches and firmware updates applied remotely or on visit — every tier.
4
maintenance tiers to fit any site
​
1
working day emergency response on Premium
30%
up to 30% discount on contracts
​
MAINTENANCE TIERS
Choose the cover that fits your site
All plans include planned visits, safety inspections, software updates and warranty management. Upgrade for remote monitoring, faster callouts and a dedicated account manager.
Essential
From £60/cp/yr
1 visit per year
5-day callout response
​
Standard
From 120/cp/yr
2 visits
remote monitoring
24/7 helpdesk
Premium
From 240/cp/yr
4 visits
1-day callout
account manager
Bespoke
on request
Custom schedule
tailored SLAs
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Prices are indicative per charge point per year (exc. VAT). Actual fees depend on charger type, site location and access conditions. Discounts of up to 30% apply on contracts of 3 years or more.
HOW IT WORKS
Order online in minutes
No sales calls required. Tell us about your site, pick your tier and contract length, and we'll prepare your agreement within 2 working days.
1
Tell us about your charging site
Site type, number of charge points and access type — takes under a minute.
2
Choose your tier and term
Pick Essential, Standard or Premium. Commit to a longer term for up to 30% off.
3
Get your agreement
Parklive reviews your order and sends a formal agreement within 2 working days.
4
We take it from there
Scheduled visits, remote monitoring and helpdesk access from your services start date.
Ready to protect your charge points?
Get an indicative price in under 3 minutes. No obligation — Parklive will confirm your quote before any agreement is signed.
All fees exclude VAT · Annual CPI indexation applies · Contract terms from 1 to 7 years
PREFER TO TALK?
Request a callback
Leave your details and a member of the Parklive team
will call you back to talk through your maintenance options
All fees exclude VAT · Annual CPI indexation applies · Contract terms from 1 to 7 years